Terms of service

1. General Information

  • This website is owned and operated by Mangata Supply and Services (Pty) Ltd, trading as Mangata Tech.

  • Our registered VAT Number is 4080316658

  • You can contact us at mngtech88@gmail.com  or 076 562 5556 for any business or customer-related inquiries.

  • These Terms apply to all visitors, users, and customers of the site.

2. Use of the Website

By using our website, you agree that:

  • You are at least 18 years old or accessing the site under the supervision of a parent or guardian.

  • You will not use the website for any unlawful or fraudulent purpose.

  • You agree not to reproduce, copy, sell, or exploit any part of the website or its content without written permission.

  • You are responsible for ensuring your account information, including passwords, remains secure.

3. Products and Pricing

  • All products are subject to availability and may be withdrawn at any time without notice.

  • Prices displayed on the site are in South African Rand (ZAR) and include VAT unless stated otherwise.

  • We reserve the right to modify prices or discontinue products without prior notice.

  • Product descriptions and images are provided for reference; actual items may vary slightly depending on manufacturer updates.

4. Orders and Payment

  • Once an order is placed, you will receive an order confirmation email.

  • Orders will only be processed once full payment has been received and verified.

  • We accept multiple secure payment methods, including:

    • PayFast, PayGate, Peach Payments, Ozow, PayFlex, and Paystack

    • Credit and debit cards

    • Instant EFT (supported banks only)

  • All transactions are encrypted and processed through trusted payment gateways.

Mangata Tech reserves the right to cancel or refuse any order if fraudulent or suspicious activity is detected.

5. Shipping and Delivery

  • Delivery times vary depending on your location and product availability.

  • We aim to deliver within 3–7 business days for local orders.

  • Mangata Tech is not responsible for delays caused by courier services, customs, or unforeseen circumstances.

  • Shipping fees will be displayed at checkout and are non-refundable.

6. Returns and Refunds

Our Return and Refund Policy forms part of these Terms of Service.
Please refer to the full policy here (link to your return policy page).

In summary:

  • Products must be returned within 7 days of delivery.

  • Items must be unused, undamaged, and in original packaging.

  • Defective products will be replaced, repaired, or refunded as per our warranty guidelines.

7. Warranties and Repairs

  • Most electronic products come with a limited 6–12-month manufacturer warranty, depending on the brand.

  • Warranty covers manufacturing defects only and does not apply to:

    • Damage caused by misuse, water, power surges, or unauthorized repairs.

    • Accidental or physical damage.

  • Warranty claims must include proof of purchase and product serial numbers (if applicable).

8. Limitation of Liability

Mangata Tech and its affiliates shall not be liable for any:

  • Indirect, incidental, or consequential damages

  • Loss of profit, data, or goodwill arising from product use or inability to use a product

  • Issues resulting from third-party courier delays or gateway errors

Our total liability will never exceed the value of the product purchased.

9. Privacy and Data Protection

We respect your privacy. Personal information collected during checkout or account creation is protected in accordance with POPIA (Protection of Personal Information Act, South Africa).
We do not share or sell your information to third parties except as required to process payments or deliveries.

10. Changes to Terms of Service

Mangata Tech reserves the right to update or modify these Terms at any time without prior notice.
Any changes will take effect immediately upon posting on this website.

11. Governing Law

These Terms are governed by and interpreted according to the laws of the Republic of South Africa.
Any disputes arising will be subject to the exclusive jurisdiction of South African courts.